Question 1

How do I find my ring size?

Accepted Answer

A ring mandrel or finger sizers are what jewelers commonly use to determine the most accurate measurements; however, there are ring sizing apps available for download on your Smart phone. If you are preparing to purchase a ring, we recommend having the jeweler measure your ring size.

Question 2

What payment methods do you accept?

Accepted Answer

We accept cash, checks, credit and debit cards. We will accept layaway payments for certain purchases.

Question 3

What's the best way to care for a diamond ring?

Accepted Answer

Diamonds are durable gemstones, so it is unlikely you would damage a stone with every day wear. We do recommend that you return to the jeweler every 3-6 months to have your ring cleaned and the stone(s) and prongs checked to make sure that everything is still secure.

Question 4

Are jewelry repairs done on-site?

Accepted Answer

Yes.

Question 5

Do you gift wrap?

Accepted Answer

Yes. We offer gift wrapping, free of charge.

Question 6

Do I have to make an appointment?

Accepted Answer

No, we do walk-in's but for larger projects it’s recommended to make an appointment.

Question 7

What are your hours of operation?

Accepted Answer

GENERAL HOURS OF OPERATION
Sun/Mon		Closed
Tues			Hours by appointment
Wed - Fri		10AM - 5PM
Sat			10AM - 2PM

2023 HOLIDAY HOURS (Nov. 24 - Dec 24)
*Sun/Mon		Closed
Tues/Wed/Fri	10AM - 5PM
Thurs		10AM - 7PM
Sat			10AM - 4PM
*Sun (12/17 & 12/24) open 12PM - 4PM

Question 8

How do I know if my ring needs to be resized?

Accepted Answer

A ring may need resizing if it spins constantly, slips over the knuckle too easily, feels tight, leaves deep marks, or becomes uncomfortable during normal wear. Finger size can change with temperature, weight changes, age, and daily swelling. For valuable, sentimental, or custom rings, professional sizing is safer than relying only on phone apps or printable charts.

Question 9

Can an engagement ring be resized?

Accepted Answer

Many engagement rings can be resized, but the right method depends on the metal, setting style, stone layout, and how much the size needs to change. Simple solitaire rings are usually easier to resize than rings with pavé stones, engraving, eternity bands, or intricate side details. A jeweler should inspect the ring before resizing to avoid weakening the setting or loosening stones.

Question 10

What jewelry repairs can be done on-site?

Accepted Answer

On-site jewelry repair may include ring sizing, stone tightening, prong repair, chain repair, clasp replacement, polishing, cleaning, rhodium plating, engraving, and restoration of older or sentimental pieces. Some repairs can be completed quickly, while more detailed work may require an estimate and additional bench time.

Question 11

How often should diamond rings be cleaned and inspected?

Accepted Answer

Diamond rings worn every day should be cleaned and inspected regularly, especially if the ring has prongs, side stones, or a raised setting. A jeweler can check for loose stones, worn prongs, bent settings, and buildup that may hide early damage. Regular inspections help prevent small issues from becoming lost stones or larger repairs.

Question 12

How can I tell if a diamond is real?

Accepted Answer

A jeweler can test a diamond using professional tools that check thermal conductivity, magnification, inclusions, and other identifying features. At-home tests are often unreliable because diamond simulants and lab-created stones can look very similar to natural diamonds. For an accurate answer, bring the stone to a qualified jeweler for evaluation.

Question 13

What should I look for when choosing a diamond?

Accepted Answer

When choosing a diamond, consider the 4Cs: cut, color, clarity, and carat weight. Cut has a major effect on sparkle, while clarity and color affect appearance and value. A jeweler can help compare stones side by side so the best choice fits the ring design, budget, and wearer’s preferences.

Question 14

What is rhodium plating, and does white gold need it?

Accepted Answer

Rhodium plating is a thin, bright white metal coating often applied to white gold jewelry. It helps improve shine and gives white gold a cleaner, brighter appearance. Over time, the coating can wear down, especially on rings worn daily, so replating may be recommended when the jewelry starts to look dull or slightly yellow.

Question 15

Can old jewelry be redesigned into something new?

Accepted Answer

Old jewelry can often be redesigned into a new ring, pendant, bracelet, or custom piece. A jeweler may reuse diamonds, gemstones, or metal from the original item when the materials are suitable. This is a popular option for heirloom jewelry, outdated settings, inherited pieces, and jewelry that has sentimental value but no longer matches the owner’s style.

Question 16

Can a loose stone in a ring be fixed?

Accepted Answer

Yes, a loose stone can often be fixed, but the ring should not be worn until it is inspected. A jeweler may tighten the setting, retip prongs, rebuild worn metal, repair a bezel, or reset the stone. Avoid glue or at-home tools because they can damage the gem, weaken the setting, or make the repair more difficult.

Question 17

What types of gemstones are best for everyday jewelry?

Accepted Answer

Gemstones used for everyday jewelry should be durable enough to handle normal wear. Diamonds, sapphires, and rubies are popular for rings because they are harder stones. Softer gemstones can still be beautiful, but they may be better for pendants, earrings, or occasional-wear pieces where they face less impact.

Question 18

What is the difference between white gold and yellow gold?

Accepted Answer

White gold and yellow gold differ mainly in alloy mix and appearance. Yellow gold keeps a warm classic color, while white gold is mixed with white metals and often finished with rhodium plating for a brighter look. The best choice depends on personal style, maintenance expectations, skin tone, and the type of stones used in the piece.

Question 19

Do I need an appointment for custom jewelry or repairs?

Accepted Answer

Walk-ins may be accepted for simple questions, pickups, or basic consultations, but appointments are recommended for custom jewelry, engagement rings, heirloom redesign, and detailed repairs. An appointment gives the jeweler time to inspect the piece, discuss design options, review stones or materials, and provide clearer next steps.

Frequently asked questions